FREQUENTLY ASKED QUESTIONS:

myprint247 offers a FAQ ( Frequently Asked Questions ) page to help understand some of the common problems and concerns customers have regarding the online design feature, turnaround times, making payment and many other general printing questions.


In this FAQ you will find information about business card printing, letterhead printing, brochure printing, poster printing and postcard printing. For example, this page explains that when printing letterheads and compliment slips, we offer full bleed colour on one side. When printing postcards, business cards, brochures, posters and flyers, however you have the option of full colour on both sides.


For a full guide about artwork & design including downloadable templates please visit our guidelines page.


We will also answer any questions regarding full colour business card printing, postcard printing, brochure/flyer printing and orientation, as well as questions on such topics as turnaround times, VAT and delivery. Although you have many options to choose from when it comes to printing your postcards, business cards, letterheads, compliment slips, leaflets plus much more, this page will explain why myprint247 is the only choice for your next !

If you have any questions, please feel free to contact us via email at info@myprint247.co.uk or by calling us at 01858 468192.

GENERAL

Would you like more information about a product or have any questions about a design? Don't hesitate to contact us regardless of the question. Our team are available weekdays between 9am and 5.30pm and they're ready to answer your questions. You can call us on 01858 468192, use the Live Chat symbol on the left hand side of our site or email us direct at: info@myprint247.co.uk.

Our offices are at myprint247, Unit 2 York Court, Albert Road, Market Harborough, Leicestershire. LE16 7FL.

Our offices are open: Monday 8.30am - 5.00pm Tuesday to Thursday 9.00am - 5.00pm and Friday 9.00am to 4.30pm excluding public and bank holidays.

 

All our printing is done in the UK as well as our customer service team which allows us to be extremely fast in our dispacth times.

If you have an idea on how we could improve, or something you'd like us to sell? Send your suggestions to hello@myprint247.co.uk - if we really like them, we may even reward you with either printing vouchers, livestock or gold 

We get a lot of requests for sponsorship every month and whilst we are sure your charity, event or cause is worthwhile supporting we can't hand out discounts to everybody who asks us. As we work on extremely low profits, we aren't able to include extra charity work or individually assess your application, or make decisions on which requests are for the best causes. So we treat everyone equally and focus on providing the low prices, great quality items and fast dispatch to make your fundraising budget go further and quicker for longer.

PRODUCTS & SERVICES

We've tried to have a complete range of the items which cover most of the marketing needs but if you can't find what you're looking for, please contact us and we'll see what we can suggest.

We've tried to make it as easy as possible to navigate our range of products. Whether you're looking for business cards, letterheads, flyers, leaflets, postcards or any other item, we'll show you the most popular option straight away in our price calculater on the product page. You can then customise your spec producing a full instant quote. Once you have decided on the product simply choose how you would like to continue with your artwork from the following options which are shown on product page as well: BROWSE DESIGN, UPLOAD YOUR DESIGN or CUSTOM DESIGN.

Surely all paper and printing is the same? The business cards we supply are the same as the business cards from that fella your sister lives next door to. Letterheads from that local printer on the industrial estate are as good as ours, right? Wrong! They may sound the same, but it would be like judging oranges with lions. With us you get a 'business level’ product at an 'economy printing' price. We print every order in High Digital Definition. This means your photos and text will be printed so clear and the colours so vibrant they will look good enough to eat!

We use modern state of the art digital printing presses combined with a web to print software suite which means there is no long winded setting up of files or plates and no need for sheet drying time which as an example allows us to print, UV coat, auto cut and package within minutes from receiving an order.

Absolutely Yes - 100% of our volume is printed on FSC (Forest Stewardship Council) certified paper - It’s a great way to print responsible.

Maybe so definitely worth a try - contact us and let us know what size you're looking for. If you can keep to a 'standard size' though, you'll get the lowest possible prices we do. as bespoke printing sizes will incur extra costs.

Get in touch and let us know what you're looking for. We'll pass on your request to the design team who will see what is possible for you. We welcome clients getting in touch in this way because it helps us to get our template designs exactly how our customers would like to buy them.

By all means contact us and let us know the theme and can pass it on to the design team.
However, if it is truly bespoke and you want it to be exclusive to you then a template deign may not be the right option for you.
At myprint247 we can handle any artwork project meting professional standards and who will be pleased and enthusiastic to work with you on your design project.

The artwork and design you have used for your printed items is owned by myprint247 and is for the sole purpose of use with our printed items. The artowrk or re-created logo’s can be purchased from us direct opf course of which it will be supplied in several formats for web, or print use. Please contact us for further details and prices.

Yes we do trade printing for many local and international printing companies. For more information please click here. Trade Printing Info

Yes we do offer a discount for charities wanting printing. For more information please click here. More Info About Charity Printing

DESIGNING ONLINE & ARTWORK UPLOAD

Product

Cut Size

Bleed Size

Business Card

85 x 55mm

91 x 61 mm

Letter Head

210 x 297 mm

216 x 303 mm

Compliment Slip

210 x 99 mm

216 x 105 mm

Post Card

148 x 105 mm

154 x 111 mm

DL Leaflet

210 x 99 mm

216 x 105 mm

A3 Leaflet

297 x 420 mm

303 x 426 mm

A4 Leaflet

210 x 297 mm

216 x 303 mm

A5 Leaflet

148 x 210 mm

154 x 216 mm

A6 Leaflet

148 x 105 mm

154 x 111 mm

PAYMENTS & INVOICES

You can pay securely online by using your debit or credit card and with no surcharges for using either card type it’s your choice. We also accept PayPal which can be selected as an option at checkout.  If you'd like to pay offline by BACS or over the telephone please choose the ‘Telephone Order’ option on the payment screen. Please note that we won't start work on your order until payment is received and cleared.

All online payments are made via a secure payment server. Please note that no credit card information is stored on any of our websites.

The prices we advertise are inclusive of VAT where applicable so if you are VAT registered and can claim your VAT back our prices will seem even cheaper!

If you are a registered charity or have VAT Exempt status, please contact us before you place your order.